Sounds Write

18 St Ives Close

STAFFORD

ST17 0HD

Tel:07788 634847

email:support@soundswrite.co.uk

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Payments

Overpayments

Large orders

For large orders on new accounts we may seek banker’s references and trading references before proceeding with your order and, furthermore, we may require payment in advance. Depending on the order size/value we may deem your business to be a commercial transaction and as such other, or modified terms will apply. We will discuss this with you at the time of order placement.

The table alongside lists the various ordering methods and the corresponding methods of paying for the books. For those methods shown in purple you must have established a trading account with us first. An account will only be granted after we have had a good trading experience with you over an extended period. You may apply for an account at any time but until we write confirming an account has been set up in your name you must choose one of the other methods for paying for your order.

If you send a cheque please be sure it’s in UK Pounds Sterling; that it’s crossed and made payable to Sounds Write and that you’ve signed and dated it correctly.

If you’re happy operating e-banking you can transfer funds electronically from your bank to ours. If you’re ordering from outside the UK you may be able to pay using the international banking facility known as CHAPS.

We do not recommend the sending of cash through the post.

Delayed or refused payments will be subject to appropriate measures being taken to recover them plus legitimate penalties.

No new orders will be processed whilst a payment remains outstanding.

Make cheques payable to Sounds Write - please write the order number on the back of it.

Our bank details will be given on our invoices thereby allowing to pay by Internet banking if you prefer.

If paying electronically as a reference please give the order number.

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If you overpay we will refund you at the time we process your order. We do not hold onto your money. How we pay you back is dependent on the manner in which you paid us. If you purchase through our e-shop or Amazon store we will refund you via PayPal or Amazon respectively. You do not need to hold accounts with these bodies to receive your money back. If you pay by cheque of BACS (Internet banking we will refund your bank directly using the information off the cheque or detailed on the payment received.

PayPal® explained (click on the graphic)

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Click on the magnifying glass if you want to view a larger table.