Sounds Write

18 St Ives Close

STAFFORD

ST17 0HD

Tel:01785 660963

email:support@soundswrite.co.uk

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Payments

Overpayments

Large orders

For large orders on new accounts we may seek banker’s references and trading references before proceeding with your order and, furthermore, we may require payment in advance. Depending on the order size/value we may deem your business to be a commercial transaction and as such other, or modified terms will apply. We will discuss this with you at the time of order placement.

The table alongside lists the various ordering methods and the corresponding methods of paying for the books. For those methods shown in purple you must have established a trading account with us first. An account will only be granted after we have had a good trading experience with you over an extended period. You may apply for an account at any time but until we write confirming an account has been set up in your name you must choose one of the other methods for paying for your order.

If you send a cheque please be sure it’s in UK Pounds Sterling; that it’s crossed and made payable to Sounds Write and that you’ve signed and dated it correctly.

If you’re happy operating e-banking you can transfer funds electronically from your bank to ours. If you’re ordering from outside the UK you may be able to pay using the international banking facility known as CHAPS.

We do not recommend the sending of cash through the post.

Delayed or refused payments will start to attract penalties at 1% per order value per day overdue plus cost of sending fortnightly reminders (currently £2.50 each).

No new orders will be processed whilst a payment remains outstanding.

Make cheques payable to Sounds Write. For e-banking use the following information;

         Bank sort code: 09 01 26

         Beneficiary: Sounds Write

         Account number: 68189487

For CHAPS you’ll need these codes:

IBAN: GB10 ABBY 0901 2668 1894 87

Bank address:

     Abbey,  Business Banking Centre

     Abbey National House

     301 St Vincent Street

     GLASGOW, G2 5NB, SCOTLAND

If paying electronically as a reference give your surname+postcode+date, e.g. SmithST170HDFeb18.

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For UK customers if the overpayment is greater than £1.02 we will refund you in the manner by which your order was paid. For amounts less than this we will send stamps to the value with your order.

For Non-UK customers if the overpayment is greater than £5.01 we will refund you via a PayPal account you nominate. Lesser amounts will be given to the  international charity ‘Red Cross’ to help those caught up in desperate situations.

PayPal® explained (click on the graphic)

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Click on the magnifying glass if you want to view a larger table.