Sounds Write

18 St Ives Close

STAFFORD

ST17 0HD

Tel:07788 634847

email:support@soundswrite.co.uk

Click logo for more contact options.

Thank you for visiting

Business principles

Quick – we hold a good level of stock, our aim being to process and despatch orders within a day of their receipt. Weight and dimensions permitting, we dispatch by Royal Mail using their First Class service otherwise by courier offering a speedy delivery service. Orders from outside the UK will be dispatched by airmail.

Easy – we accept orders by e-shopping, letter (with or without an order form), by phone (leave on our voice mail if we’re unable to take your call), by email and, for pre-registered customers, by text message.

Courteous – if requested we return your call left on our answer machine at a time convenient to you (providing you tell us when to phone back and you’ve left your number). We will inform you immediately of any difficulties we may have in processing your order so you have the option to cancel your order or wait.

Fair – we’re happy to buy back any clean unused books should you change your mind after having received them, refunding you at the price you paid for them plus the cost incurred in getting them back to us. Check out the details of our Returns Policy.

Once a good trading history has been experienced we may be happy to invoice you. For payments sent with order we will not bank your cheque for at least five business days after dispatch of your order thereby giving you the opportunity to phone us to say, “I’m returning the books; don’t cash my cheque.”

If you want to buy our books online click on Chris (alongside) who will take you to our e-shop and help you shop.

Chris is never far away. Look out for him as you move through our web pages.